Impact of Nurses Attitudes on Quality of Patient Care in A Tertiary Hospital, A Study of David Umahi Federal University Teaching Hospital, Uburu

Abstract

Background: Providing high quality care involves doing the right thing at the right time with the aid of existing knowledge of healthcare providers which will improve the health outcomes for patients, families and communities. Unfortunately quality care is difficult to come by in our healthcare setting. Patient satisfaction is the degree to which the patient's desired expectations, goals and or preferences are met by the health care provider and or service. Such a report from an individual patient on the quality of medical care received from physicians, nurses and other relevant sources in a health care facility is posited to represent the level of the patients' satisfaction with the care received. The attitude of nurses significantly affects the quality of patient care in healthcare settings. Positive attitudes among nurses are associated with enhanced patient satisfaction, improved clinical outcomes, and overall better patient experiences. Conversely, negative attitudes can lead to patient dissatisfaction, increased anxiety, poor adherence to treatment plans, and adverse health outcomes.