Evaluating the Impact of Inclusive Halal Enterprise Training on Deaf Bakers’ Knowledge, Confidence, and Workplace Practices: A Case Study of Silent Teddies Bakery

Abstract

This study examines the impact of a Halal Awareness and Inclusive Enterprise Training program designed for Deaf and Hard of Hearing (DHH) bakers at Silent Teddies Bakery, a social enterprise based in Kuala Lumpur. The study aimed to investigate the increase of participants’ understanding of Halal principles, hygiene practices, and confidence in implementing Halal-compliant procedures through training programs. A mixed-methods approach was used, combining a pre-training and post-training Likert-scale survey with observational data and visual response cards. Results from 19 participants show a significant increase in mean understanding scores across 12 key items (+0.73 points; +24% improvement). Qualitative observations confirmed strong engagement, improved practical handling skills, and heightened confidence. The study highlights the importance of inclusive, visual, and sign-language–supported Halal education programs to promote equitable participation in Malaysia’s Halal economy.