Enhancing Student Service Efficiency Through a Smart Enrollment Queuing System for St. Clare College of Caloocan

Abstract

Enrollment is one of the most crucial processes in every academic institution, yet it often becomes stressful and time-consuming for both students and staff. At St. Clare College of Caloocan, students usually experience long queues during enrollment, especially when completing multiple steps such as submitting requirements, paying at the cashier, or verifying records. This traditional manual process often results in delays, overcrowding, and disorganized workflows that affect the overall student experience.
With the increasing use of digital systems in schools, the development of a Smart Enrollment Queuing System becomes an essential innovation. By adopting a system that allows enrollment staff to manage queues and provide real-time updates, waiting times can be minimized and services delivered more efficiently to students. The system will not only streamline enrollment procedures but will also help enrollment staff adapt to digital queue management systems, while students benefit indirectly through reduced waiting times and clearer processes, tools that are becoming common in companies, banks, and government agencies. Ultimately, this project aims to transform enrollment into a smoother, faster, and more organized process that benefits both students and the institution.