An Empirical Study of Patio Pacific Resort Boracay: Exploring the Impact of Its Workplace Culture on Employee Retention

Abstract

This research investigates the relationship between workplace culture and employee retention at Patio Pacific Resort Boracay, employing a descriptive-correlational research framework. The study's sample consisted of 60 employees selected based on diverse demographic factors. Both descriptive and inferential statistical techniques were utilized for the analysis. The demographic profile of the respondents revealed a predominantly male workforce (75%) and a notable segment of employees aged between 21 and 30 years (50%). The food and beverage department accounted for the largest share of the workforce (33%), with a significant number of employees having tenure ranging from 1 to 5 years (43%). The results indicated that workplace culture was viewed as extensive across several key dimensions, including recognition, leadership support, job security, working conditions, and opportunities for career advancement. Furthermore, employees expressed high levels of job satisfaction and organizational commitment, along with a strong inclination to remain with the resort, indicating conducive conditions for retention. Notably, a significant positive correlation was identified between perceptions of workplace culture and employee retention, with all five dimensions contributing significantly to enhancing employee satisfaction and commitment. These findings underscore the importance of a robust and supportive organizational culture at Patio Pacific Resort Boracay in fostering employee satisfaction, commitment, and retention.