Collaborative Processes, Frameworks, And Systems for Information Sharing in Cancer Case Management: A Scoping Review

Abstract

Cancer case management requires coordinated collaboration among multidisciplinary teams to ensure effective treatment, continuity of care, and improved patient outcomes. However, fragmented information sharing remains a persistent challenge across healthcare systems. This systematic review examines existing collaborative processes, frameworks, and systems used in cancer case management, with the aim of identifying their strengths, weaknesses, and research gaps. Guided by Arksey and O’Malley’s scoping review methodology, a comprehensive search was conducted across five databases: PubMed, Google Scholar, PLOS, ScienceDirect, and IEEE Xplore, covering studies published between 2015 and 2025. A total of 287 records were identified, of which 23 peer-reviewed studies met the inclusion criteria and were analysed. The findings reveal that while current approaches support care coordination, symptom monitoring, and patient engagement, they are largely constrained by the lack of real-time information exchange, limited stakeholder inclusion, over-reliance on manual communication channels, and inadequate integration across care teams. Furthermore, many existing digital systems emphasize data storage, security, and privacy but fall short in facilitating dynamic, multistakeholder collaboration and seamless workflow integration. These limitations highlight a critical gap between technological capabilities and the practical requirements of multidisciplinary cancer care. This review underscores the need for integrated, real-time, and stakeholder-inclusive frameworks to enhance information sharing and improve the overall effectiveness of cancer case management.