Impact of Cybersecurity Awareness on the Online Behavior of Residents in Barangay Batasan Hills, Quezon City: A Case Study

Abstract

This study examined the impact of cybersecurity awareness on the online behavior of residents in Barangay Batasan Hills, Quezon City, specifically focusing on their level of awareness, online practices, and ability to recognize cyber risks. A descriptive-quantitative research design was used, and data were gathered from 399 respondents through a researcher-made survey questionnaire using purposive sampling. Results were analyzed using frequency, percentage, and weighted mean. Findings revealed that respondents generally demonstrated a high level of cybersecurity awareness and safe online behavior, with an overall weighted mean of 3.98, interpreted as “Often.” Respondents showed strong practices in handling pop-up advertisements and online shopping, both interpreted as “Always,” while also demonstrating generally positive behaviors in password management, privacy protection, external link handling, email safety, public Wi-Fi usage, and response to online threats. In terms of awareness, respondents showed a good understanding of cybersecurity threats and online risks, indicating responsible digital engagement. However, weaker areas were identified in password management consistency and phishing identification skills, suggesting a gap between awareness and actual practice. Overall, the findings indicate that cybersecurity awareness significantly influences the online behavior of residents, although not all knowledge is consistently applied in practice. The study concludes that while residents generally practice safe online behavior, continuous cybersecurity education and community-based awareness programs are still necessary to strengthen weak areas such as password security and phishing detection, and to further enhance safe and responsible internet use within the community.