From Virtual Connections into Social Disconnections: The Paradox of Digital Intimacy

by Hesborn Chonge, Njeri Kiaritha, Ruth Okapi

Published: December 9, 2025 • DOI: 10.51244/IJRSI.2025.12110072

Abstract

The digital era has redefined human interaction, creating unprecedented avenues for connectivity while simultaneously amplifying experiences of social disconnection. This paper interrogates the paradox of digital intimacy, exploring how virtual connections, while seemingly boundless—can erode the quality of face-to-face relationships and deepen loneliness. Drawing from sociological, psychological, and communication theories, the study situates digital connectivity within the contexts of youth and urban dwellers, groups often at the epicenter of rapid technological adoption. Using a mixed-methods approach, the research highlighted three central dimensions; the quality of virtual versus physical connections, the psychological and emotional implications of sustained digital engagement, and the emerging cultural shift in defining intimacy. The findings revealed that while digital platforms create inclusivity and instant accessibility, they often resulted in fragile social bonds, reduced empathy, and a decline in sustained offline relationships. The paper concludes with recommendations for cultivating balanced digital-social ecosystems that foster authentic connectedness in a hyperconnected world.