Organizational Leadership as a Soft Skill to Facilitate the Digital Transformation of the Workplace: Mohammed I University as a Case Study

Abstract

This study examines the crucial role of leadership in the context of higher education's digital transformation. It centres on a transition that involves behavioural changes and cultural transformations in the learning environment. Leadership is a driving force that initiates and sustains the digitalization of management. In this research, faculty management staff members are recognized as the leaders who promote an environment of change. They are advocates for adaptability and the integration of technology tools. The study includes qualitative data from semi-structured interviews. The participants are the staff of Mohammed I University Oujda (UMPO). They provide relevant data about their interactions with digital tools to enhance the administrative process. This work contributes to the existing body of research on leadership and the digital transformation of the workplace in educational settings by providing empirical evidence that facilitates the transition to digital education.