Effect of Workplace Stress on Job Performance and Satisfaction Among Private Hospital Healthcare Professionals in Nigeria

Abstract

The primary aim of this research paper was to investigate the effect of workplace stress on job performance and job satisfaction among healthcare professionals working in private hospitals in Nigeria. The study specifically focused on Holy Rosary Specialist Hospital and Maternity, Waterside, Onitsha, Anambra State. The specific objectives of the study were threefold: first, to examine the primary sources of workplace stress among healthcare professionals at Holy Rosary Specialist Hospital and Maternity, Waterside, Onitsha; second, to assess the extent to which workplace stress affects job satisfaction among healthcare professionals in the same hospital; and third, to evaluate the impact of workplace stress on job performance of healthcare professionals at Holy Rosary Specialist Hospital and Maternity, Onitsha. To guide the research, three research questions and corresponding hypotheses were formulated. The study adopted a survey research design. The total population of the study was 130 healthcare professionals, and due to the manageable size of the population, the entire group was included in the study. A structured questionnaire was administered to all respondents to gather data on their perceptions regarding the impact of workplace stress in their hospital environment. Data collected were analyzed using Pearson correlation coefficient and regression analysis to determine the significance of the relationship between workplace stress and job satisfaction, as well as job performance. The findings revealed a positive but weak relationship between workplace stress, job satisfaction, and job performance. Based on these findings, the study recommended that hospital management should implement policies that promote employee well-being, including adequate remuneration, stress management training, employee recognition programs, and fostering a positive work environment with open communication.