“Evaluating ERP Implementation Feasibility: A Case Study of Odoo Adoption in a Philippine Distribution Firm Using the Toe Framework”

Abstract

This paper evaluates the strategic and economic feasibility of adopting an enterprise resource planning (ERP) system—specifically Odoo—within a Philippine distribution company experiencing operational inefficiencies arising from fragmented and manual processes. A single in-depth evaluative case study was employed, integrating the Technology–Organization–Environment (TOE) framework with economic assessment tools including cost–benefit analysis, return on investment (ROI), and payback period estimation. Results indicate strong technological fit between Odoo modules and existing workflows, adequate organizational readiness supported by leadership commitment, and favorable environmental pressures. The economic evaluation indicates a projected ROI of 55.4 per cent, with an estimated payback period of approximately eight months. The study provides managers and decision-makers with an evidence-based framework for evaluating ERP investments, emphasizing the importance of aligning technological suitability, organizational readiness, and financial justification before implementation. This study contributes to the enterprise information management literature by integrating the TOE framework with formal economic evaluation in a real-world distribution firm context, thereby addressing the limited empirical evidence from Philippine distribution companies.