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International Journal of Research and Innovation in Social Science (IJRISS)

Cyber Security Awareness among Digital Banking users in Malaysia

byMohd Hafiz Bakar; Siti Norbaya Yahaya; Nurul Nadia Ramli

Published November 3, 2025  •  Vol. 9, Issue 10, pp. 433–445Open Access
DOI: 10.47772/IJRISS.2025.910000038

Abstract

The purpose of this study is to assess the level of cyber security awareness among Malaysians who utilize the digital banking services. In addition to secondary data (such as journal articles, books, websites, and news articles), a survey questionnaire serves as the major data source for this study. A quantitative technique is also employed to collect information from a sample of 399 Malaysian digital banking users. Among Malaysians who utilize digital banking, knowledge of cyberattacks, laws and regulations, and multi-factor authentication are all significantly correlated with cybersecurity awareness. This study looks at the knowledge that users of digital banking should have about cyber security, including knowledge of laws and guidelines, multi-factor authentication (MFA), and cyber-attacks.

Keywords: Cyber security, digital banking, cyber-attacks, multi-factor authentication

JournalInternational Journal of Research and Innovation in Social Science (IJRISS)
ISSN2454-6186
Volume / IssueVolume 9, Issue 10
Pages433–445
Publication dateNovember 3, 2025
DOI10.47772/IJRISS.2025.910000038
PublisherRSIS International
LicenseOpen Access

How to cite this article

Mohd Hafiz Bakar, Siti Norbaya Yahaya, & Nurul Nadia Ramli (2025). Cyber Security Awareness among Digital Banking users in Malaysia. International Journal of Research and Innovation in Social Science (IJRISS), 9(10), 433-445. https://doi.org/10.47772/IJRISS.2025.910000038

BibTeX

@article{Mohd2025,
  title   = {Cyber Security Awareness among Digital Banking users in Malaysia},
  author  = {Mohd Hafiz Bakar and Siti Norbaya Yahaya and Nurul Nadia Ramli},
  journal = {International Journal of Research and Innovation in Social Science (IJRISS)},
  volume  = {9},
  number  = {10},
  pages   = {433--445},
  year    = {2025},
  doi     = {10.47772/IJRISS.2025.910000038},
  publisher = {RSIS International}
}