Communication Satisfaction and Leader Empowering Behavior on Personal Mastery Among Nurses in a Private Hospital

Abstract

This study determined the relationship between communication satisfaction, leader empowering behavior, and personal mastery among nurses in a private hospital. The study utilized a quantitative descriptive-correlational research design. Data were gathered from nurses using standardized questionnaires, namely the Communication Satisfaction Questionnaire (CSQ), Leader Empowering Behavior Questionnaire (LEBQ), and Personal Mastery Dimension of the Learning Organization Profile. Mean score, standard deviation, and Pearson Product-Moment Correlation were used to analyze the data. Findings revealed that nurses demonstrated high communication satisfaction, high leader empowering behavior, and high personal mastery. Significant positive relationships were identified between communication satisfaction and personal mastery, as well as between leader empowering behavior and personal mastery. The findings suggest that supportive communication and empowering leadership contribute positively to nurses confidence, self-development, and professional growth. The study concludes that communication satisfaction and empowering leadership are important workplace factors that strengthen nurses personal mastery and continuous professional development.