Availability of Healthcare Resources on Satisfaction of Nursing Care Quality of the Hemodialysis Patients in a Level 2 Hospital

Abstract

This study utilized a quantitative descriptive–correlational research design conducted in a Level 2 hospital in Surigao City during the first quarter of 2026. Complete enumeration was employed, involving 167 hemodialysis patients. Data were gathered using two adopted and validated instruments measuring healthcare resource availability and patient satisfaction with nursing care quality. Descriptive statistics, including mean and standard deviation, and inferential statistics using Pearson r were applied to analyze the data. Findings revealed that healthcare resources in the hemodialysis unit were generally highly available, while patient satisfaction with nursing care quality was also rated high across dimensions such as communication, responsiveness, competence, respect, and overall care experience. Moreover, a significant positive relationship was identified between healthcare resource availability and patient satisfaction with nursing care quality. The study concludes that adequate healthcare resources support improved nursing care delivery and enhance patient satisfaction among hemodialysis patients. Based on the findings, a Nursing Care Quality Enhancement Plan was proposed to strengthen service delivery and promote continuous quality improvement.