(IGTS) – Intercity Goods Transportation System

Abstract

Efficient management of intercity goods transportation is crucial for ensuring timely deliveries, operational efficiency, and customer satisfaction in logistics operations. Despite the growing demand for streamlined services, many traditional transport agencies continue to rely on manual or semi-digital methods for booking, driver allocation, shipment tracking, and billing. These conventional practices often result in delays, human errors, poor transparency, and suboptimal resource utilization.
This paper proposes the Intercity Goods Transportation System (IGTS), a web-based platform developed to digitalize and automate transport agency operations. The system integrates key functionalities, including shipment booking, driver and vehicle allocation, billing management, and real-time shipment status monitoring within a centralized framework. Implemented using React.js for the frontend, Node.js and Express.js for the backend, and MongoDB as the database, IGTS ensures efficient data processing, secure record maintenance, and scalable architecture.
By centralizing operations, IGTS enhances coordination among customers, administrators, and drivers while reducing paperwork and operational complexity. The system improves transparency, optimizes resource utilization, and increases overall service reliability in intercity goods transportation.